FAQs

What if I've never done pilates?

You’re in the right place to try it! We truly believe Pilates is for every body. All of our classes are open to all levels. Classes are designed for beginners and advanced clients alike! There will be many modifications offered throughout class.

What do I need for class?

Bring grip socks if you have them (also available for purchase in studio), comfortable workout clothing without zippers or buttons, and a water bottle!

Can I still do pilates if I have an injury?

Yes! Be sure to let your instructor know about any current injuries you are working with, and there will be modifications given for you in class. Always listen to your body.  You are the expert of your own body!

CLASS POLICIES & STUDIO INFO

ALL SALES ARE FINAL

Grip socks are required for all of our classes. Socks are sold at the studio, or you can bring your own.

  • If you need to cancel, please do so at least 12 hours before class starts. Cancelling any closer to the class time will result in paying the full cost of the reservation. If you’re feeling sick, we totally understand — just text or email Olivia at least 2 hours before class so we can release your spot. If you are on a Monthly Unlimited membership, a $20 fee will be charged for late cancelations or no-shows.

  • Monthly memberships can be canceled after the three-month commitment and before the next monthly cycle begins via your account. We cannot refund a charge that has already been processed. If you need to end your membership before the 3-month commitment is complete, you may do so with a one-time early-cancellation fee equal to one month of your membership. This helps cover the discounted rate and reserved spot you received as a member.

  • Please arrive at least 5min before class to allow your instructor to let you and anyone else waiting into the class for a timely start time. If you arrive 5 minutes late or later for your class, your spot may be offered to someone else. Due to the fourth-story location, You will not be permitted into class if you are more than 10 minutes late as your instructor would need to leave class.

  • Please dress in comfortable clothing, and avoid wearing zippers or buttons to class as these can damage the vinyl on the equipment. 

  • Parking: Street parking can be found on any of the streets surrounding the studio (Monroe, Lincoln, or Riverside). Pay with coins or on the ParkMobile app. Remember, weekdays before 8am and after 7pm are free, and all day Sunday. Give yourself a few extra minutes to find parking!

  • Bring a water bottle to class. Complimentary water and electrolytes are available in the studio, as well as coconut water and protein bars for purchase.

  • Wicker baskets are provided to store personal items during class, and a shoe rack in the entryway.

  • Cell phone use is not allowed in the group room during class sessions to ensure a focused and distraction-free environment.

    WAITLIST POLICY

    We love that our classes fill up — it means our River City community is showing up and moving together! If a class is full, you can add your name to the waitlist and we’ll let you know as soon as a spot opens.

    To keep things fair for our regulars, anyone who books directly through River City Pilates will always get priority on the waitlist over those booking through third-party apps like ClassPass.

    Want to make sure you always get a spot?
    Becoming a River City member is the best way to guarantee your place in class and enjoy early booking, member perks, and exclusive invites.

    Thanks for understanding — and for being part of the River City community!